Customer Support

What is the current version of Sierra Cache Cleaner?

Download Sierra Cache Cleaner 11.1.3 (74.1 Mb) macOS X 10.4-10.13.3
Beta and Developer builds of macOS X are not supported.

I don't want to upgrade to Sierra Cache Cleaner

If you need older versions, choose one of these links:

Download El Capitan Cache Cleaner 10.0.6 (61.2 Mb) OS X 10.4 - 10.11.6
Download Yosemite Cache Cleaner 9.0.8 (58.2 Mb) OS X 10.4-10.10.5
Download Mavericks Cache Cleaner 8.0.9 (31.1 Mb) OS X 10.4-10.9.5
Download Mountain Lion Cache Cleaner 7.0.10 (20.4 Mb) OS X 10.4-10.8
Download Lion Cache Cleaner 6.0.13 (19.3 Mb) OS X 10.4-10.7
Download Snow Leopard Cache Cleaner 5.0.22 (18.7 Mb) OS X 10.3.9-10.6
Download Leopard Cache Cleaner 4.0.27 (14 Mb) OS X 10.3.9 - 10.5

Download Tiger Cache Cleaner 3.2.19 (9.4 Mb) OS X 10.3.9 - 10.4
Download Panther Cache Cleaner 2.4.8 (3.6 Mb) OS X 10.1 - 10.3

Download TCC 3.0.7 for OS X 10.1

Serial numbers for these versions are no longer issued.  If you need to purchase a serial number, you will need to be using Sierra Cache Cleaner.

Where Is My Serial Number?

All orders are processed manually.  In most cases, your registration will be processed in no more than eight hours.  During holidays and salmon season, we may be out of the office, and processing may take a little longer.  If you use a "spam blocker service" that requires people to click on a confirmation URL before they can send you email, you must disable it before ordering, or you may not receive your registration email.

I've Lost My Serial Number!

If you have lost your serial number and need it resent to you, we will need some information from the 'Thanks for Your Payment' message you received, so please have it handy. If you are unable to provide the information we request, your request may be delayed.

How do I uninstall Sierra Cache Cleaner

SCC is an application, and thus uninstalling is fairly easy.  A key to removing it however is to ensure that Automatic Maintenance is off.  Instructions to do this are detailed in the users manual.  Once Automatic Maintenance is off, just drag SCC to the trash and it is uninstalled.  If you wish to be thorough, you can also trash the Preference files as well.  If you have already deleted YCC, please feel free to download it again to complete the removal process.

If you prefer, you can  remove SCC manually instead.  In the Terminal or Activity Monitor applications, kill the SCC engine process.  In the System Preferences, remove the SCC Engine from the Login Items.  In your Preferences, delete the SCC related files.

I need help!

If you are experiencing other problems running the software, or have general questions, or feature requests, please feel free to contact us.

John Lowrey - General Manager

Northern Softworks Support

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